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TT00001MOOD: Login to Moodle: Resolution Updated
by Syed Hassan - Friday, 8 November 2019, 11:29 PM
 

Hi,

We have received information that some learners are finding it difficult to log in with current automatically generated password based login system. We are, therefore, now providing manual password based login to make the login experience quicker and easier.

Kindly be patient regarding the provision of manually provided password because this process of providing username and password is manually actioned and our Moodle related customer requests are in the backlog due to large number of requests.  

Please note that your username format is “firstname.lastname” and it does not include capital letters.

We shall send password by email through your teacher, his Manager or send it directly to you.

Kind regards 

Syed